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 New Security Features
What are the security features that differentiate e-C.U.P.I.D. Home Banking from some other secure websites?

Members accessing e-C.U.P.I.D. have always authenticated themselves to gain access. As always, e-C.U.P.I.D. Home Banking will reciprocate and will also authenticate itself to you.

You will know with every certainty that you are visiting e-C.U.P.I.D. Home Banking because you will be presented a graphic and phrase each time you logon to Novartis Federal Credit Union's home banking platform.

Has my password changed?

No. The answer you provide to the "challenge question" is separate from your regular e-C.U.P.I.D. Home Banking login password.
A User ID and Password is required to log in to our e-C.U.P.I.D Home Banking services. These services are provided through a secure connection. If you have difficulty logging in please click the Forgot your password link, call the credit union at 973.947.1000 Option 4 or email us at EServices@NovartisFCU.org -DO NOT send personally identifying information (i.e. Acct #, SS #, etc) in your email.
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